Rich Casino was in the past operated by Winward Hall Ltd, an Irish company with its headquarters in Cork, but after the company has been dissolved, it has passed on to a currently unknown owner, along with other casinos like Winward, Moons or Thebes. Around the same time payouts have started to become delayed and problematic.
Rich Casino accepts players from all over the world – US included – except for some countries, like Romania, Costa Rica, Poland, Israel and Ukraine. For residents of these countries access to the casino website is also restricted.
Rich Casino uses the Top Game online gambling software suite for its downloadable casino games solution. It features a relatively low number of games – up to 100, including all the classics – roulette, blackjack, video poker and slots, but also lottery games like keno and bingo https://playcanadacasino.com/no-deposit/. The software is not the top of the industry, but it has its useful features.
When it comes to banking, the possibilities offered by Rich Casino are also quite limited. For residents of certain countries it accepts deposits through debit and credit cards, but for many users the number of available payment methods is quite low: Western Union money transfer, Skrill, Ecopayz or NETeller. Withdrawal options are even more restricted – Skrill, Evopayz and Neteller. Withdrawals are limited to at most $5,000 per week, but they are subject to a relatively long approval period. Also, first time withdrawing players might need to provide further information for the first withdrawal to be processed.
Most user complaints I have read about Rich Casino are due to lengthy payouts and unresponsive customer support. In othert issues the Rich Casino support department seems to be more operative. It can be contacted via telephone, e-mail and live chat.
When it comes to bonuses, Rich Casino seems to have one of the most attractive payouts. First of all, it offers a $15 credit at signup without any deposits for the players to be able to familiarize with the games. For the first, second and third deposits the players can choose a 350%, 250% and 200% match, respectively. All these bonuses are subject to some pretty restrictive wagering requirements.
Rich Casino offers some attractive daily deposit bonuses, that are listed on their website. Some of them may even reach 175% on the deposits made by the players, but these also have some harsh wagering requirements – sometimes even up to 150x the bonus amount.
Rich Casino might be one of those online casinos that offer attractive bonuses to players from all over the world – the US included – but the lack of flexibility and the restrictive terms to be found here migh scare away some players. Even if the user accounts about the payment problems prove to be untrue, there are other casinos that offer a better service, even for US residents.